PassportONE, administered by Family Service Toronto, is the single agency in Ontario responsible for processing all Passport related invoice/payments. All invoices and receipts will be processed by PassportONE.
To help you complete the required forms and submit invoices to PassportONE, please refer to the videos below. No expenses can be submitted to PassportONE until you have recieved further information from CSCN (e.g. your new client code).
If you have questions, please contact CSCN at 519-438-4783 or toll-free at 1-877-480-2726 using the extension below:
- If you live in Bruce, Grey, Huron, Perth, Oxford or Elgin County, please call extension *112
- If you live in London-Middlesex County, please call extension *113
- If you live in Windsor-Essex, Chatham-Kent, Sarnia-Lambton County, please call extension *121
Please leave ONE message with your name, phone number and question. We will return your call within 3 - 5 business days. We appreciate your patience as we work through a large volume of calls.
Eligible and Ineligible Expenses